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Microsoft, of course, already had IP-based video as part of its unified communications platform, first with Office Communicator and then Lync, which combined voice, video, instant messaging and videoconferences in a single client.
In 2014, Microsoft killed Lync and applied the Skype branding iron to produce Skype for Business and Skype for Business Server.
Considering the deep integration between Skype for Business and Outlook, Sharepoint Online, Yammer and Microsoft Teams, it seems like a no-brainer to embrace this way of communicating.
Six years in, has Microsoft's purchase of Skype revolutionised business communications? Indeed, some of what Microsoft is doing to Skype is actually throwing hurdles in the way of adoption.
A migration to Exchange Online from regular Server presents a similar user experience afterwards, as the majority of email tasks are performed the same way.
The same can't be said for a migration from Skype to Skype for Business Online.
Now you're getting serious data, broken down by product, on how much your organisation is using the various online services.
Overall, it's anyone's guess how active Skype for Business Online really is.
In Skype for Business, you'll be staring at a new blank chat window.
Be warned – if you've built a history of valuable contacts while using Skype, you'll be sending them new contact requests individually.
Another change that leaves users scratching their heads is how Skype for Business handles conversations.
Access your Skype for Business contacts via Office 365 in your browser (finding the Skype icon above Mail or People) and the directory search will find new contacts by their Microsoft account address, but never by their Skype name.
Same limitation with the Skype for Business for Mac client, which has no luck finding old Skype names.